Shipping & Returns

shipping and returns

Holiday Shipping:
Usually your order will be shipped within 1 or 2 business days.
In the event of free shipping event, free shipping is available for lower 48 states in USA.

Delivery time will be various according to your location.
Usually it will take 1-5 business days to be delivered.

Return Policy
Your satisfaction with our products is our number-one goal! If after receiving your item you determine that it was not what you expected, simply contact us by phone at 407-812-6618 within 30 days of the original item delivery date for a return authorization number and return instructions. Once we receive the returned item, we will verify the item's condition and issue a refund. You can also mail us your return request to USTECH INC, PO BOX 771017,Orlando, FL 32877, with a copy of your purchase receipt.

In order to qualify for a full product refund, customer is responsible for returning the unit to our warehouse, the item must be returned in like-new condition, in the original retail box with all parts, accessories, etc. Original shipping charges (from our warehouse to your store) are not refundable in for any returns. 

Return Policies for Laminators
1. Within 30 days after you placed order with us
2. Return package must be in original package boxes, and with all the original accessories, and in like-new re-sale condition. Non-original package reurn will be charged extra $350 beside the appliable restocking fee. 
3. Return will be needed pre-approval from us, and get RMA number for any return. Non-approval return will be refused.
4. A 20% restocking fee will be charged for any return.
5. Customer will be responsible for shipping the return package to us.
6. No shipping cost refund in any case. In the event of free shipping offer, the regular shipping cost (from our warehouse to your store) will be deducted from total amount.
7. Refund will be given from your original payment method once we receive the return item(s).
8. No return for 30 days old purchase.

Important Notice about free shipping items:
There are some conditions apply:
1. Free shipping promtion is only for our selected items.
2. Free shipping is only for USA lower 48 states only. Customers order from HI, AK, PR, will need pay the acutally shipping cost, plus $30.00 handling fee.
3. In the event of returns the items with free shipping promotion, the regular shipping cost will also be deducted from from the total original purchase value.